Measuring Success: How to Evaluate Offshore Development Projects

## Beyond Cost Savings: Measuring True Value While cost reduction is often the initial driver for offshore development, successful partnerships deliver value across multiple dimensions. Here's how to measure what matters. ### Key Performance Indicators #### Quality Metrics **Defect Density** - Bugs per thousand lines of code - Critical issues in production - Time to resolution for bugs **Code Quality** - Technical debt ratio - Test coverage percentage - Code review feedback scores **Documentation Quality** - Completeness of technical documentation - Accuracy of API documentation - Onboarding time for new developers #### Productivity Metrics **Velocity and Throughput** - Story points completed per sprint - Features delivered per quarter - Time to deployment **Efficiency** - Cycle time (idea to production) - Lead time for changes - Deployment frequency #### Communication and Collaboration **Responsiveness** - Average response time to messages - Meeting attendance and punctuality - Issue acknowledgment time **Alignment** - Understanding of requirements (measured by rework rate) - Proactive communication of blockers - Quality of status updates ### Evaluation Framework #### Monthly Review Checklist - [ ] Review sprint velocity and trends - [ ] Assess defect rates and resolution times - [ ] Evaluate communication effectiveness - [ ] Gather feedback from in-house team - [ ] Check budget vs. actual spend - [ ] Review upcoming milestone readiness #### Quarterly Assessment - Overall project health score - ROI calculation - Team satisfaction surveys - Process improvement opportunities - Skill development and growth ### Success Indicators Signs your offshore partnership is working: ✓ Consistent, predictable delivery ✓ Decreasing defect rates over time ✓ Strong communication and collaboration ✓ Proactive problem identification ✓ Continuous improvement in processes ✓ Team stability and low turnover ✓ Positive feedback from stakeholders ### Warning Signs Issues that need attention: ⚠ Missed deadlines without early warning ⚠ Increasing bug rates ⚠ Communication breakdown ⚠ High developer turnover ⚠ Resistance to feedback ⚠ Quality inconsistencies ⚠ Scope creep without discussion ### Building a Dashboard Create visibility with: - Real-time sprint progress - Rolling quality metrics - Communication activity tracking - Budget burndown - Team health indicators ### Continuous Improvement Use metrics to drive improvement: 1. **Identify patterns** in the data 2. **Discuss findings** openly with your offshore team 3. **Set improvement targets** together 4. **Implement changes** incrementally 5. **Measure impact** and iterate ## Partnership for Success At FYB Technologies, we believe in transparent partnerships built on measurable results. We work with our clients to establish clear success metrics and provide regular reporting to ensure alignment and continuous improvement. Let's build a measurable, successful offshore partnership together.